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Effective Date: 28/04/25

At Social Mastery ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.socialmasteryjsg.com (the "Website") or use our services.

By using our Website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: When you register, book a service, or contact us, you may provide information such as your name, email address, phone number, and payment details.

• Usage Information: We collect information about how you interact with the Website, including pages viewed, time spent, and other analytical data.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect data for analytical purposes. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use your information for the following purposes:

• To provide, operate, and maintain our Website and services.

• To improve our services and personalise your experience.

• To communicate with you, including responding to your enquiries and sending updates about your bookings.

• To process transactions and manage billing.

• To comply with legal obligations and protect against fraud or other illegal activity.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with:

• Service providers who assist with website hosting, payment processing, marketing, and other operations, under confidentiality agreements.

• Law enforcement agencies, regulatory bodies, or other parties when required to do so by law.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no internet-based service is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Object to our processing of your personal information.

• Withdraw your consent at any time, where consent is the basis for processing.

To exercise these rights, please contact us at through our online chat service.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before providing them with your information.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us through our online chat service